Refund Policy

If the product that you have received is damaged, or fails to meet your expectation in other ways please contact us at cypruschocolates@gmail.com. We will review your case and compensate you if we find that our product has failed to meet our standards.

How to claim

• Email cypruschocolates@gmail.com within 14 days of delivery.
• Include your order number and a clear photo of the issue (packaging and product).
• We respond within 2 business days. If approved, we will reship at no cost or refund you in full to the original payment method.

Contact

Royal Cyprus Chocolates Ltd
6 Makariou III, 4820 Pano Platres, Cyprus
Email: cypruschocolates@gmail.com
Phone: +357 99 469 212 · +357 99 766 446